Storage & Delivery Process
Your records are as close as your telephone, fax, email, or RSWEB Access, and are available to you 24 hours a day, 7 days a week. Same day delivery within our operating hours is standard. It is simple, make your request, and after the proper verification of authorization, your requested item is delivered to your office.
We offer you a number of different options for providing you with the requested files or document.
- Client Pickup: Let us know you are coming and we will have your records pulled and available for you.
- Email: We will retrieve the document you need, scan it, and email it to you in PDF format
- Faxing: We will retrieve the document you need, photocopy them, return the originals to storage and fax the copies to you.
- Mail Delivery: Whether copies or originals, we will pull the requested records, and mail them to you – overnight or first class- on the same day as requested.
- DataKeepers Delivery: Just let us know when you need your records and we will have them delivered directly to your desk – on time and with a smile.